Onboarding Pals 🌎

Onboarding Pals pairs new hires with veteran Culture Ambassadors for warm, one-on-one introductions to the company. New hires get unfiltered insight into how things really work, and ambassadors get to shape culture by example.

How it works

1. You define the groups with new hires on one side and Culture Ambassadors on the other.
2. Participants pick their group(s). People self-select which group they belong to from the options you’ve set up. Admins can also assign membership directly.
3. CoffeePals only forms pairs across groups — no one is ever matched with someone from their own group.
4. For anyone without a cross-group partner, you choose: skip them, add to an existing match, or form a random fallback pair.
5. Matches get an intro that names both groups so the context is clear before they meet.

Who it’s for

• Companies scaling onboarding beyond what a single people team can deliver
• Culture Ambassadors who want to give back to the next generation
• New hires who learn fastest by talking to someone who’s been there

What you’ll configure

• Match groups and rosters
• Self-selection vs admin assignment — let people pick their own group, or assign them
• Unmatched policy — skip, add to existing, or random fallback
• Frequency, day, and time
• Icebreakers and calendar scheduling

Ready to bring this to your team?

Setup takes about five minutes. CoffeePals handles the matching, the messaging, and the follow-up, so you can just watch the conversations happen.